Privacy Policy
We value the trust you place in Prana Life as your manufacturing partner. This policy outlines how we protect your business data and personal information.
Effective Date: October 1, 2023
At Prana Life (Prana Chair Solutions), we are committed to maintaining the confidentiality and security of our clients' information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you use our services or website for OEM/ODM inquiries and orders.
01 Information We Collect
As a B2B manufacturer, the information we collect is primarily professional in nature, intended to facilitate commercial transactions and manufacturing processes:
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Business Identity Company name, business registration number, VAT/Tax ID, and contact person details (Name, Job Title).
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Contact Data Email addresses, phone numbers, shipping addresses, and billing information necessary for invoicing and logistics.
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Order Specifications Technical drawings, custom design files, fabric choices, and branding assets provided for OEM production.
02 How We Use Your Information
We process your data strictly to fulfill our contractual obligations and improve our manufacturing services:
Manufacturing & Production
To execute your OEM/ODM orders, ensuring products meet your specific design and quality standards.
Global Logistics
To arrange shipping containers, export documentation, and customs clearance for your orders.
Customer Support
To provide order updates, after-sales support, and respond to technical inquiries promptly.
Legal Compliance
To comply with international trade laws, tax obligations, and safety certifications (BIFMA/CE).
03 Data Sharing & Security
We do not sell, trade, or rent your business information to third parties. Information is only shared with trusted partners essential to the supply chain, such as:
- Freight forwarders and logistics companies for product delivery.
- Payment processing institutions for secure financial transactions.
- Government authorities when required for export/import clearance.
We implement robust industrial-standard security measures to protect your intellectual property and personal data against unauthorized access, alteration, or destruction.
04 Contact Us
If you have any questions about this Privacy Policy or wish to update your business information, please contact our compliance team.
Prana Life Headquarters
Anji County, Zhejiang Province, China